Introduction to Leading Teams

What is Team Leadership? 

In their book, The Wisdom of Teams, Jon Katzenback and Douglas Smith define team as “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.”  In today’s world, whether teams are small or large, good teamwork is essential for businesses and organizations to be successful.  A leader that can’t work well with a team will not be successful. Strong teams leverage the diverse perspectives, experience, skills, creativity and problem-solving approaches of their members synergistically to tackle challenges, produce results, and create a sense of satisfaction and achievement among their members as team members learn from each other and make progress toward their goals.

Team leaders are essential to set goals and objectives, provide guidance and direction, ensure that team members know and are fulfilling their roles, set the tone and pace for how the team will work together, monitor progress, resolve conflicts, ensure that team morale remains high and that team members are motivated to perform well, and that they have the necessary resources to do so.  In addition, team leaders need to be aware of the stages of team development and how they can best support the team through these stages.

Leading Teams Toolkit

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Moving Beyond the Conflict

April 12th, 2021|0 Comments

Conflict hurts, and people respond to pain in three stages: “Denial” – In this stage, people deny they have a problem. They try to maintain the status quo. They are not ready to negotiate, and [...]

The Social Style Model

April 12th, 2021|0 Comments

Different social or communication styles cause interpersonal problems, especially because these styles are deeply rooted in personality and culture. Communication styles have two dimensions: Assertiveness – “Ask-assertive” people are indirect about getting what they want, [...]

The Dimensions of Conflict

April 12th, 2021|0 Comments

People come into conflict over the way they think, feel and act. Each dimension responds to these different techniques: Address clashes about ideas by introducing new data, reinterpreting existing data or reframing the information. Address [...]

The Dynamics of Trust

April 12th, 2021|0 Comments

“Trust” means “having positive expectations about another’s motives and intentions,” in the face of “potential risk.” When people are hurt or in conflict, they do not trust one another; yet trust is necessary for conflict [...]

Interests, Rights, and Power

April 12th, 2021|0 Comments

Interests, Rights, and Power is a model not of conflicts themselves, but of conflict-resolution processes, which the model categorizes into three types: Interest-based processes – These focus on the needs and wants of the parties [...]

The Boundary Model 

April 12th, 2021|0 Comments

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