Introduction to Leading in Crisis

“Crises, replete with both complexity and change, require executives to both lead and manage effectively.  Addressing the urgent needs of the present is the work of management. You need to make immediate choices and allocate resources. The pace is fast, and actions are decisive.

Leading, by contrast, involves guiding people to the best possible eventual outcome over this arc of time. Your focus needs to be on what is likely to come next and readying to meet it. That means seeing beyond the immediate to anticipate the next three, four, or five obstacles.

…Crises are most often over-managed and under-led. The best leaders navigate rough waters deftly, saving lives, energizing organizations, and inspiring communities. However, many leaders fall into one or more leadership traps.”  (Source: “Are You Leading Through the Crisis…or Managing the Response?” Harvard Business Review)

Leading in Crisis Toolkit

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“Survive + Thrive” by John Kotter (et al) (2019)

March 11th, 2021|Comments Off on “Survive + Thrive” by John Kotter (et al) (2019)

John Kotter has used the undefined term “human nature” for decades now to explain why the sorts of generalizations I make about organizations and managers seem applicable anywhere: in different countries, industries, corporate cultures. The [...]

“The SIMPLER Model: How to Lead Better Through a Crisis” by Rob O’Donohue (2020)

March 11th, 2021|Comments Off on “The SIMPLER Model: How to Lead Better Through a Crisis” by Rob O’Donohue (2020)

A crisis acutely challenges your capabilities to deal with uncertainty, manage emotions, listen to yourself and others, and make decisions in the face of complex paradoxes. O’Donohue’s article discusses why CIOs should apply the SIMPLER [...]

“The Psychology Behind Effective Crisis Leadership” by Gianpiero Petriglieri (2020)

March 11th, 2021|Comments Off on “The Psychology Behind Effective Crisis Leadership” by Gianpiero Petriglieri (2020)

It is often said that a strong vision makes a good leader. But in a crisis, people don’t need a vision to inspire them–they’re already raring to act. Instead, they need what psychologists call “holding”–leaders [...]

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